Tenant Phone Pre-Screening Call Questions

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Here are the questions we ask any person who calls about a vacancy/available rental property.

Use this to save time and pre-qualify your potential tenants before scheduling the in-person showing.

We also hold onto their contact information in a very easy to refer “First Name 965” in our contacts (965 is the house number) so we have an easy way of tracking.

  1. Why are you moving?
    Ok answer: Lease is up at current location and would like to be closer to my job
    Red flag answer: My landlord is not renewing my lease because of “X” weird story

  2. When do you plan on moving in?
    Ok answer: As soon as your ad says
    Red flag answer: Could I move in next week? (Any desperation should give you concern)

  3. How many people would be living in the house?
    Ok answer: However many you specified in the house (note it is illegal to ever specify race, religion or any protected citizen class — You can only specify quantity in your ad)
    Red flag answer: It would be more than your ad, because my boyfriend might move in, but he can’t pass a background or credit check

  4. What is your monthly income?
    Ok answer: Candidate makes $3,000 for a $1,000/month rent payment
    Red flag answer: $1,500 for a $1,000/month rent payment (when rent puts buying basic necessities like food at risk, you should never consider it)

  5. Will you have the security deposit and first month’s rent available on or before move in date?
    Ok answer: Yes
    Red flag answer: NoYes, it’s really this black-and-white. You either have your money or you do not. Do not settle for someone who does not have the funds to move forward

  6. Will you consent to a background check?
    Ok answer: Yes
    Red flag answer: NoYour application should have a line item that describes any crime history, if they fill that out as yes, ask about it in person to see if it’s a silly crime like speeding or passing a stop sign one time this year. If it’s more serious though, use your own discretion and see if they are at a mature point in their lives

    Why do I say use discretion? I have previously rented out to a former drug dealer that did 12 years in the slammer. And he had probation when he got out. But in questioning his character & motivations several times in-person, seeing the moves he’s making in his career and life in general…I took the risk and he was easily 1 of the best tenants I ever had. 4 years later, we are the best of friends, and by renting to him, I helped him save up enough money to buy his own house that is 3 times the size of the 1 he rented from me. Plus he does renovation work for me at a massive discount and I can depend on him for any favor

  7. Have you ever been evicted?
    Ok answer: No
    Red flag answer: Yes — Start putting their application off to the side as an absolute last resort, and even then, question why it happened several times

  8. Do you have pets?
    There are no suggested answers here, but do note that pets do add financial liability. In Georgia, if a tenant has a dog that bites another, the landlord will not be liable. But every State is different on liability.If you do end up allowing it, I advise adding $300 to your security deposit for each pet

  9. Do you have any questions for the landlord?
    Ok answer: A few standard questions
    Red flag answer: They start making obnoxious demands like painting the entire house or they’re out.Should you paint if the house has crazy colors left & right and has no neutral colors? Maybe, but the potential tenant should be requesting changes, not demanding. Once you have a picky tenant that starts with being picky, guess what? You have just opened up a world of picky-ness throughout their lease

I hope this helps you.

Bless You, Yours & Your Investments,
Ivan Alpha